Nothing makes me feel like a real industry expert than coffee with PR veteran Tim Hurley, who recently let me pontificate on his Web site about tech, PR and media trends in 2012. Based on a whole mess of reporting I’ve been doing for publications such as Computerworld and InfoWorld, and ongoing marketing work with clients in the cloud, storage and outsourcing areas, trends I managed to pick out of my cluttered mind include…
- Cloud computing going mainstream
- Not only apps, but everything IT, going mobile, and
- The challenge of using social media to enrich customers’ lives rather than distract them to death.
Another big trend I keep seeing is internal IT staffs, and outsourcers, struggling to move up the fabled value chain and deliver innovation, and not just lower cost, to the business. This requires change not only in business models (how staff and outsourcers are measured and paid) but changes in mindset. Good luck doing that while cutting costs and keeping the wheels turning in a tough economy.
On the media/communications/PR/marketing world, I observed that content marketing is still struggling to prove its worth to the enterprise, as is social media. I also predicted, somewhat hopefully, that “content curation” (automatically gathering content from around the Web to push to readers) will turn out to be just another buzzword. Why so nervous? Because, despite claims to the otherwise, I think it undermines my value proposition of creating unique, high-quality content. Hey, as Andy Grove once said, even paranoiacs have real enemies.
On the skills front, I recommend PR and marketing pros learn how to 1) work with social media without busting the budget or working 25 hours a day, 2) cost-justify these social media and content marketing efforts, and 3) develop a multimedia strategy that includes podcasts, video and Webinars easily viewable on mobile devices.
One of my predictions, that PR agencies that still focus on story placement in print pubs are missing the boat, has already been undermined by several PR pros telling me such placements still drive leads. They’re also very important to Indian-based outsourcing vendors, because in India the print trade press is still far more robust than in the U.S.
Let me know if I’m right or wrong on story placement, and if you have any great ideas for how not to work 25 hours a day.
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